Privacy Policy

1. Information We Collect

We collect information to provide and improve Love Journey:

Account Information

• Email address
• Name and age
• Password (encrypted)
• Location (city/region for matching)

Profile and Content Data

• Book chapters and written responses
• Photos you upload
• Personality preferences and settings
• Stories, poetry, and art you create or share
• Community interactions (comments, reactions)

Usage and Behavioral Data

• Journey progress and completion status
• Match history and preferences
• Conversations with Goli (AI companion)
• Messages exchanged with journey partners
• Login times and activity patterns

Technical Data

• IP address and device information
• Browser type and operating system
• Cookies (essential authentication only)

2. How We Use Your Information

We use your information to:

• Provide the Service: Create your account, facilitate matching, deliver Goli conversations, and enable journeys
• Improve Experience: Personalize content, refine matching algorithms, and enhance features
• Communication: Send important updates, journey notifications, and service announcements
• Safety and Security: Detect fraud, enforce Terms of Service, and protect users from abuse
• Legal Compliance: Comply with applicable laws and respond to legal requests

3. Cookies and Tracking

Love Journey uses strictly necessary cookies only for authentication and security:

• Authentication cookies: Keep you logged in securely (Supabase)
• No tracking cookies: We do not use advertising, analytics, or third-party tracking cookies

Because we only use essential cookies, no cookie banner or consent is required under privacy laws.

4. Data Security

We take security seriously and implement industry-standard measures:

• Encrypted data transmission (HTTPS/TLS)
• Secure password hashing (bcrypt)
• Regular security audits and updates
• Access controls and authentication
• Secure cloud infrastructure (Supabase, Railway)

However, no system is 100% secure. You are responsible for keeping your password confidential.

5. Your Rights and Choices

Under privacy laws (including Quebec's Law 25, GDPR, and CCPA), you have the right to:

• Access: Request a copy of your personal data
• Rectify: Correct inaccurate or incomplete information
• Delete: Request deletion of your account and data (via account settings)
• Export: Download your data in a portable format
• Withdraw Consent: Opt out of optional data uses
• Object: Object to certain data processing activities

To exercise these rights, contact us at privacy@lovejourneyapp.com

6. Data Retention

We retain your data as long as your account is active. When you delete your account:

• Personal data is deleted within 30 days
• Some data may be retained longer for legal compliance (e.g., payment records for 7 years, abuse reports)
• Anonymized analytics may be retained indefinitely

7. International Data Transfers

Love Journey is based in Canada (Montreal, Quebec). Your data may be stored and processed in Canada and the United States (via cloud providers like Supabase and Railway). We ensure appropriate safeguards are in place for international transfers.

8. Children's Privacy

Love Journey is not intended for users under 18. We do not knowingly collect information from minors. If you believe a minor has created an account, contact us immediately at privacy@lovejourneyapp.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Continued use after changes constitutes acceptance of the updated policy.